Kiba Specialty Coffee (“we,” “our,” or “us”) operates the website kibacoffee.co. This privacy policy describes how we collect, use, and share information when you visit the Site or engage with our services. By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect
We collect both personal and non-personal information from visitors of the Site in various ways, including but not limited to:

• Personal Information: Information that identifies you as an individual, such as your name, email address, shipping address, phone number, and payment details when you place an order.
• Non-Personal Information: Technical information such as your IP address, browser type, and the pages you visit on our Site.

2. How We Use Your Information
We use the information collected for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, inquiries, or support requests.
• To personalize and enhance your experience on the Site.
• To send promotional emails, newsletters, or special offers (only if you have opted in to receive them).
• To analyze trends and improve the Site’s performance, design, and functionality.

3. Cookies
Our Site uses cookies to improve user experience, track analytics, and store your preferences. Cookies are small data files stored on your device by your browser. You can choose to disable cookies via your browser settings, but doing so may affect the functionality of the Site.

4. Third-Party Services
We may use third-party service providers to process payments, manage marketing communications, or analyze Site performance. These service providers may have access to your personal information as needed to perform their services but are prohibited from using it for any other purposes. Examples include:

• Payment processors (e.g., Visa, Mastercard).
• Email marketing services.
• Analytics tools like Google Analytics.

5. Data Security
We are committed to ensuring the security of your information. We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers that assist us in operating our business or delivering our services.
• To comply with legal obligations, court orders, or government requests.
• To protect the rights, property, or safety of Kiba Specialty Coffee our customers, or others.

7. Your Rights
You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate personal information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

8. Children’s Privacy
Our Site is not intended for children under 18 years of age, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.

9. Changes to This Policy
We reserve the right to modify this privacy policy at any time. If we make any material changes, we will notify you by updating the date at the top of this page and, where appropriate, providing additional notice on the Site.

10. Contact Us
If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Kiba Specialty Coffee
Phone: +971 50 702 3769
Email: kibacoffee300@gmail.com
Address: Office No.5, Sukkon Business Center, Al-Garhoud, Dubai.